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Job Description

TeleSales Medical Representative

Petaling Jaya, Malaysia Full time R1430813 Hybrid

Petaling Jaya, Malaysia

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Job Description

We are looking for an enthusiasticTelesales Representativeto contribute in generating sales . You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone

Responsibilities

  • Contacting potential or existing customers to inform them about a product or service using scripts
    Answering questions about products or the company
    Asking questions to understand customer requirements and close sales

Requirements

  • Proven experience as telesales representative or other sales/customer service role in Life Science industry
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    Ability to learn about products and services and describe/explain them to pharmacist
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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