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Job Description

Site Enablement Specialist

墨尔本, 澳大利亞 R1449471

墨尔本, 澳大利亞| 阿德莱德, 澳大利亞

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职位描述

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We are dedicated to helping our clients drive healthcare – and human health – forward.

We are seeking a dynamic and experienced Site Enablement Specialist to join our team. The Site Enablement Specialist will play a crucial role in supporting clinical study execution by identifying and enabling trained and qualified clinical research staff dedicated to specific studies at research sites. The goal is to accelerate study deliverables and optimize site performance throughout the study lifecycle.

This role is a casual position covering maternity leave from January 13th to December 31st, 2025, with weekly working hours varying between 15 and 20 hours.

Key Responsibilities:

  • Introduce services to sites and encourage adoption.
  • Train and educate site staff on technology tools and services.
  • Engage with internal technology teams to ensure timely site activation.
  • Oversee referral flow at sites and follow up to ensure optimal performance.
  • Collaborate with the legal team to prepare, negotiate, and execute service agreements.
  • Interview and hire temporary site staff.
  • Manage invoicing and effort forecasting for assigned sites.
  • Maintain collaborative relationships with sites to ensure continuous feedback.
  • Update department systems accurately and timely.
  • Work closely with functional leads to monitor the impact of SEL support.
  • Contribute to process development and improvement projects.
  • Coach and mentor employees.
  • Rare domestic travel may be required.

Qualifications:

  • 3-5 years of relevant industry experience.
  • In-depth knowledge of clinical trial conduct at study sites.
  • Experience engaging with sites and stakeholders throughout clinical trials.
  • Knowledge of patient recruitment practices and site-based processes.
  • Ability to apply ICH/GCP and regulatory guidelines.
  • Experience in interviewing and selecting staff is an advantage.
  • Exposure to site contracting processes is beneficial.
  • Strong computer skills, including proficiency in data analysis and presentation software, Microsoft Word, and Excel.
  • Excellent written and verbal communication, presentation, and training skills.
  • Effective time management and organizational skills.
  • Strong attention to detail.
  • Ability to adapt in a global and dynamic work environment.
  • Excellent interpersonal and problem-solving skills.

If you are passionate about clinical research and meet the qualifications, we would love to hear from you!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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