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The Manager, COA Management will need to be a committed individual, who combines high business intelligence, excellent leadership skills, and strong product management experience. He/she will thrive in a fast-paced environment, be comfortable managing conflicting priorities and have the ability to influence a team of senior stakeholders. The environment is dynamic and ever-changing, moving at the pace of our clients’ and business needs.  The Manager, COA Management will be expected to successfully lead multiple high-visibility COA programs across some or all phases of the COA product lifecycle (e.g., new development, business management).

As a Manager, COA Management within the PCS Instrument Services team at IQVIA, responsibilities include:

• Supporting COA Director(s) and Sales on assigned COAs across different phases the product lifecycle including product development and/or extension, commercialization activities, and marketed product management (e.g., sales and delivery of COA licenses and services)
• Managing day-to-day tasks to make COA assets ready for client delivery, as directed by COA Director.
• Supporting COA Director(s) and sales group to define deliverables and determine costs, benefits, and ROI for products and associated initiatives.
• Supporting COA Director(s) and sales group to enable sales by managing development of go to market, thought leadership, and other product supporting materials.
• Supporting business case development and due diligence activities for development and/or acquisition opportunities that can potentially fill product or capability gaps, as directed by COA Director.
• Partnering as needed in a matrixed model with other PCS functions for scientific development, business operations, and sales / marketing needs.
• Partnering as needed with global functions supporting PCS Instrument Services including Finance, Contracting, Legal, HR, and IT.
• Supporting development of new processes, tools, templates, and other documentation for the group.
• Ensuring appropriate communication channels are maintained and delivery expectations are being met by providing periodic updates to the COA Director(s).

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:

• A self-starting mind-set with excellent team-based interpersonal skills with the ability to also work independently and allocate tasks to support staff.
• Ability to work in a fast-paced environment with demonstrated skills to effectively manage multiple tasks and projects.
• Results- and detail-oriented approach with excellent problem-solving skills for deliverables
• Demonstrated ability to develop plans and deliver results to the appropriate quality and timeline metrics.
• Excellent communication, presentation, and interpersonal skills including the ability to communicate effectively with both technical and non-technical audiences.
• Ability to build strong business relationships and influence key stakeholders at all levels within the business.
• Sound judgement and ability to establish and maintain effective working relationships with coworkers, managers, and clients.
• Financial management or business modeling / analytics skills – Prior direct experience is a strong plus (e.g., P&L management, financial modeling)
• Strong software and computer skills, including MS Office applications.
• English fluency (spoken and written) is required.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's degree in life sciences, other sciences, computer science, engineering, or related technical discipline (MBA or other advanced degree preferred).
• 5-7 years’ total work experience with 3+ years in the pharmaceutical / medical device industry.
• Prior COA development or COA commercial management experience would be ideal, but other technical program management or product management experience may also be a strong fit (e.g., software product manager, technical product manager).
• Experience in clinical or real-world research, pharmaceutical development, scientific software or technical product development or management, management consulting, or similar roles.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.