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General Responsibilities

_ Establish new processes and improve upon existing processes related to Resource Management support.
_ Assist in the establishment and maintenance of all Resource Management project documentation.
_ Develop/update training materials related to our resourcing tools
_ Will serve as primary backup contact for Resource Management project team.
_ Assist with periodic review/audit of resourcing tools for accuracy and completeness.
_ Support the updating and maintenance of the resourcing systems.
_ Support the preparation of presentation materials for meetings (internal/external) and resourcing summary data.

Specific Resource Management Responsibilities

_ Demand Management
• Review demand changes report and work with Model Leads or designates if needed, particularly competitive models
• Make sure that demand entered is accurate at all times
_ Supply Management
• Check onboarding queue 2Xmonth and flag non-onboarded people to regional managers
• Be trained as a resourcing system SME and Support line managers with allocation queries
• Support with systems role clean up and quarterly review.
_ Training
• Draft resourcing tools user guides with detailed process and screens during test and release.
_ Tools/Processes
• Support preparation of Resource Management processes and RACIs
• Update tools for new roles, new models, new model leads…
• Systems related technical testing & process development
Experience and Knowledge
_ 2 or 3 years of experience in Clinical Research environment
_ LEAN or KAIZEN Trained
_ Ideal location is EMEA for time zone reasons
_ Some knowledge of resourcing in Clinical FSP

Skills and Abilities
Ø Strong communication and interpersonal skills
Ø Advanced level software and computer skills, especially Excel and PowerPoint and working knowledge of Spotfire
Ø LEAN / KAIZEN thought process
Ø Results and detail-oriented approach to work delivery and output
Ø Ability to prioritize, actively seek input and problem solve
Ø Ability to work independently and manage time efficiently

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com