Role Summary:

• Work as an individual contributor
• Expertise in Power BI, OBIEE, Salesforce, SQL, Qlik sense/QlikView, Veeva, Vault , GIGYA , MDM (Reltio) , Data Load (Kermit) , Reporting, Dashboards , Data Security, Process Automation, UAT testing , Incident Management, MIS, Advance Excel
• Good proficiency in Veeva/Salesforce
• Interact and communicate with internal business counterparts in different Business Units and external clients to on business requirements and end objective
• Support all Veeva admin tasks & activities

Responsibilities:

• Strong organizational skills with the ability to multitask and work independently and efficiently to meet scheduled deadlines
• Ability to make decisions in the absence of detailed instructions
• Able to support all the Veeva admin queries
• Develop a good understanding of Veeva CRM and able to provide solution quickly
• Handle small and large queries independently / with team lead and help the team in building solutions for various activities
• Expertise in Power BI, OBIEE, Salesforce, SQL, Qlik sense/QlikView, Veeva, Vault, GIGYA , MDM (Reltio) , Data Load (Kermit) , Reporting, Dashboards , Data Security, Process Automation, UAT testing , Incident Management, MIS, Advance Excel
• Should be a quick learner and open for new technologies. Should pick up CRM knowledge and relevant technical skills quickly
• Work independently on defined tasks with 100% ownership on outcomes and timelines
• Clearly communicate project outputs and identified risks to concern project team
• Demonstrate excellent written and verbal communication skills including technical skills
• Good interpersonal skills and ability to work effectively with others as well as an individual
• Proper documentation of all the process related activities

Must-have skills:

• Bachelor or master’s degree in Mathematics / Data Mining OR B. Tech / MBA with relevant experience
• 0 - 8 years of experience in CRM using the following skills:

Technology support

• Veeva CRM
• GIGYA
• Power BI
• QlikView/Qlik Sense
• Advance Excel
• Salesforce
• SQL
• Reltio
• KermitStrong pharma domain knowledge​
• Expertise in data visualization and synthesis​

Functional support

• Data extracts
• Data change requests
• MCCP upload
• Visualizations, incl. Power BI report
• Admin tasks
• Field force queries
• User access provisioning

• Familiarity with Pharma data ​
• Power BI, Power Query, Power Apps and Power Automate
• Expertise in data visualization and synthesis
• Good proficiency in Veeva/Salesforce
• Strong MS Excel and Power BI skills, medium level MS Access/SQL skill

Good to have skills:

• Familiar with pharmaceutical domain, concepts, and terminologies, understanding of broader healthcare market dynamics (broad themes/latest trends in the pharma industry etc.)
• Must be flexible, independent, and self-motivated

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com