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Laboratory Information System Manager

IQVIA Laboratories

Livingston, Scotland

We’re currently looking for a Laboratory Information System (LIS) Manager to manage a small team in Livingston.

The team work primarily in the Ultra LIS (Laboratory Information System) which is our main laboratory system with sample accessioning from multiple ordering systems with all configurations in conjunction with the Ultra external vendor, except test code database and user security which are handled by other teams.

This involves instrument interfaces, client system HL7 interfaces and most of the troubleshooting. Many instrument interfaces also include a middleware product called Instrument manager requiring set-up and rule configuration in addition to Ultra.

The team works closely with many laboratory departments with the largest being Chemistry & Hematology and also with both LIS team members & other laboratory staff in regions in our Asia and America sites.

What to expect:

• Manages a team of professional-level employees.
• Manages and coordinates the support & configuration of majority of aspects of the Ultra LIS (Laboratory Information System) for the UK region.
• Develops and communicates plans and priorities to meet team performance and results requirements.
• Establishes team processes, goals, and procedures and tracks performance.
• Informs and influences decision-making at the management level.
• Provides coaching and guidance on job performance and career development to direct reports.
• Collaborates with business leaders, end users, other IT departments, and software vendors to develop and provide appropriate support strategies for regional and global business LIS applications.
• Provides technical support, consulting, and system-related analysis to project teams, customers, business leaders, and other teams for regional and global LIS business applications.
• Interact with software vendors, Infrastructure services, and/or Applications Development to restore service and/or correct core problems.
• Communicate IT issues to business units at various levels of seniority.
• Manage and coordinate the implementation of internal, external, and off-the-shelf LIS business applications with all IT and business groups.
• Coordinate with internal and external service providers in incident, problem, and change management, capacity planning and troubleshooting, representing the interests of supported business groups.

Qualifications

• Bachelor's Degree Information Management or business-related fields preferred.
• Prior LIS IT experience required and experience with the Ultra LIS preferred.
• Prior Laboratory experience preferred.

The Team

IQVIA Laboratories is a global leader in drug discovery and development laboratory services, offering a comprehensive suite of central laboratory and specialty biomarker services. Our expertise spans genomics, immunoassays, flow cytometry, anatomic pathology, precision medicine assays, vaccine assays, ADME, and bioanalytical services. IQVIA Laboratories also specializes in antibody and biomarker discovery, as well as decentralized clinical trial laboratory solutions. Committed to scientific rigor and operational excellence, we support every phase of the drug development and discovery process across diverse regions and regulatory frameworks, ensuring the highest standards of data integrity and accelerating the delivery of transformative therapies to patients.

Why Join?

Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry.

You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.

Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

It's an exciting time to join and reimagine what's possible in healthcare.

IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com