Job Description

Field Care Coach - Patient Support Program

Égypte R1516931 Hybrid

Égypte| Égypte

Description du poste

Job Description

Make real impact by helping patients adopt healthier habits, manage chronic conditions, and navigate care. In this field-based role, you’ll deliver primarily face-to-face wellness coaching, coordinate care, and educate patients on treatment plans and devices. You’ll ensure timely follow‑ups and support the flawless execution of IQVIA’s Patient Support Program.

Responsibilities

Conduct face‑to‑face wellness coaching during weekly field visits across Egypt
Guide patients on healthy habits, treatment devices, and personalized care plans
Create and distribute health education materials (e.g., brochures)
Respond promptly to patient inquiries, following approved scripts
Report adverse events and quality complaints related to program products

Qualifications

Medical background (mandatory)
Excellent verbal/written communication and counseling skills
Strong motivation, persuasion, and problem‑solving abilities
Ability to work independently and within a multidisciplinary team
Fluency in Arabic and English
Advanced MS Excel skills

Location & Work Pattern

Egypt; field‑based with regular weekly travel across governorates

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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