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ESSENTIAL DUTIES & RESPONSIBILITIES

Project Management 

Responsible for overall management of complex, highly visible projects on specific accounts including coordination of digital and interactive content, working with content experts to validate scientific accuracy, project goals, and timelines. Develop creative concepts, prepare and deliver client presentations in a manner that effectively showcases the featured content as directed by client, and Key Opinion Leaders (KOLs). Drive long-term planning of assigned accounts including timelines, quality assurance, SOP creation and adherence, and budget monitoring. Collaborate with internal project team members to ensure client expectations are being met. Monitor projects to guarantee adherence and pull-through of client strategy. Synthesize client feedback for implementation by project team members. Track and report on all opportunities, key milestones, support requirements, etc. Manage and attend relevant internal meetings, as assigned. Contribute to enhanced customer service through timeliness and quality of communications and deliverables, including thorough hand-offs to internal project teams. Develop and maintain working knowledge of managed products and disease areas. Develop and assist with preparation of client pitches, presentations, and metrics. Manage faculty recruitment, engagement, and relationships on behalf of clients. Participate in internal brainstorms, key client strategy and planning sessions, and Summit Global Health strategy/planning sessions.

Development of Scientific Content

Authors/supports publication and presentation of product and disease state information in support of client strategy. Creates and presents content in a variety of media in support of client strategy and objectives. Critically reviews technical and scientific reports from external sources for inclusion as a resource for content development. Reviews clinical regulatory documents and common technical documents to ensure regulatory compliance in all content created Identifies, develops, recommends and/or negotiates scientifically sound, creative solutions to meet clients’ critical business needs.

Client Relations and Management

Manage the client relationship, setting clear expectations around deliverables and project plans. Maintain regular contact with client to ensure expectations are met. Plan, schedule, organize team members, and prepare client update agendas and summaries to facilitate and lead client update meetings Synthesize client feedback for implementation by project team members. Collaborate with internal project team members and departments including Scientific Services, Interactive, and Marketing to ensure client expectations are being met. Track and report on all opportunities, key milestones, support requirements, etc. Play key role in new business development including brainstorming client solutions, pitching new business, supporting pitch presentation development, and organizing client kickoff meetings.

Brand Management

Establish meaningful, professional relationships with various client stakeholders, including gaining understanding of their individual roles, communication preferences, personal motivators, and the desired outcomes for the brand and for the team. Ensure The SGH brand is properly represented and promoted throughout client interactions, communications, and deliverables. Promote and deliver service levels which are sustainable and allow for efficient delivery of a quality product. Provide data, decisions and delivery of services in support of client, project and community success.

NON-ESSENTIAL DUTIES & RESPONSIBILITIES

• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES NEEDED TO PREFORM THIS ROLE:

PharmD, MD, or PhD, in a relevant field At least 5 years of experience in academics, pharmaceutical industry, or medical communications Relevant therapeutic background Strong knowledge of medical information resources and how to access and extract key information Must be a strong team player and be willing to work in an environment where individual initiative and accountability to the team are required Excellent written and verbal communication and presentation skills Ability to multi task and prioritize projects effectively Solutions-oriented, with excellent organizational skills Ability to travel for representation of company at client meetings, advisory boards, medical or industry conferences, pitch presentations, and other meetings as needed