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Job Description

• Responsible for the daily maintenance of healthcare Organizations and Prescribers in all databases of the US Region.

• Validates, research & analyses to client data inquiries with the use of the process tool.

Job Responsibilities:

• Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for US Production.
• Perform research such as Internet Search, Phone Verification, Database Matches etc. to gather information from third parties that will validate the completeness or accuracy of the data.
• Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primary profession/specialty.
• Performs ad hoc data analysis and participates on various process improvement as needed.
• Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database existing data.

Qualification

• Applicant should have at least with 2 years of call center experience.
• Strong command of the English Language both spoken and written.
• Understands his / her key performance indicators.
• Someone who has strong logic formulation or thought process. 
• Has good critical thinking
• Ability to work with a high level of accuracy and very keen to details.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com