Client Services Rep 1
Philippines
Job Description
Responsibilities
- Prepares correspondence and fulfills client needs to ensure client satisfaction.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the function of the job.
- Primary functions do not typically require exercising independent judgment.
- Update/navigate existing s databases with changes and post meeting information for meetings.
- Assure that meeting expenses are correctly assigned to budget categories.
- Completion of all tasks assigned to meet client metrics and team goals.
- Communicate with appropriate parties to ensure appropriate breakdown of external vendor charges in comparison with receipts received.
- Expand knowledge base of database systems and encouraged growth with increased responsibilities.
Qualification:
- atleast 2 years of BPO experience in field.
- Excellent Communication Skills.
- Knowledgeable in Excel, Outlook and MS Word.
- Willing to work in a graveyard schedule.
- Willing to work in Mckinley Taguig
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
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