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Job Responsibilities

• Digitize the informed consent form by performing the content/data entry by executing the basic HTML coding to mimic the source ICF.
• Perform the tier quality controls steps to ensure accuracy and consistency with the source ICF and the standards.
• Seamlessly manage the workload using the task management system by adhering to the queue standards.
• Plan and prioritize the delivery by reviewing the escalations and directives from the trainers and managers as communicated by the study team.
• Collaborate with customer success and operations team, project management and other teams to enhance the process and keep the documentations updated real time.
• Conduct and document the quarterly CS team internal audits to ensure the quality of the delivery and review scope of process enhancements.
• Confirm document and system adaptability and functionality for eConsent sites.
• Act as an SME for eConsent in liaison with the customer success and operations team in relation to the content.
• Provide complete consent access to the Sponsors, sites, and other study team members by adhering to the instructions in task management system.
• Conduct quarterly access review of the user access tasks to ensure accurate documentation and appropriate access.
• Proactively suggest process improvement ideas to effectively manage delivery timelines and quality.

Job Qualifications

• Strong analytical skills and excellent attention to detail.
• Basic HTML experience preferred but not required
• Excellent communicator with the ability to present complex results in a clear language avoiding technical jargon without sacrificing detail or meaning.
• Ability to work on own initiative and to work under pressure.
• Ability to manage time effectively, set priorities and meet deadlines
• Ability to learn and adapt to change
• Amenable to work on Mid shift and hybrid set up in Mckinley Hill, Taguig.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com