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Application Manager (m/w/d)

DAVASO, an IQVIA Business

Dortmund, Germany

We are looking for a Senior Application Manager to join our Payer & Government Solutions division in Dortmund, which has around 170 employees. For our customers in the healthcare and government sectors, we develop software for the digitization of business processes, from architecture to implementation. We use standard technologies but also keep an eye on new developments.

With us, you will work in the dynamic environment of an IT company with current technologies and IT systems.

Your tasks:

• Responsibility for our software components in the operating environments of our customers.
• Installation, technical support, and configuration of our software products.
• Independent analysis of support requests and change requests of varying urgency and complexity.
• Maintenance of software product releases.
• Analysis and optimization of existing products and processes together with process owners.
• Close exchange with service managers, software developers, and project managers.
• Ensuring agreed SLAs for multiple system landscapes.
• Documentation of implemented solutions and processes.
• Management of external service providers/customers and coordination of internal interfaces.
• Management, control, and technical support of the Application Manager expert group.

Your profile:

• Completed studies, training, or comparable qualification with an IT background.
• Good knowledge of at least one of the operating systems. (Windows / Linux)
• SQL knowledge and experience with databases. (PostgreSQL, Oracle, SQL Server)
• Sense of responsibility and a structured, service-oriented way of working.
• Teamwork skills.
• Strong ability to communicate with target groups.
• Good and secure German language skills, both written and spoken.

Nice-to-have experience:

• In application support or support.
• With application servers. (e.g., Tomcat, Wildfly)
• In dealing with Jira and Confluence.

Our benefits:

• Flexible working hours (flextime) with home office option. (hybrid)
• 30 days of vacation per year.
• Subsidy for daycare fees.
• Free use of the LinkedIn Learning platform.
• Individual, employee-oriented training opportunities.
• Company pension scheme & additional health insurance.
• Company health management.
• Fitness area and lounge with foosball and game console.
• Team events and company parties.
• Free cold & hot drinks.

Our Team

DAVASO, an IQVIA Business is one of the leading technology providers and service companies in the German healthcare market. Our main activities include approval and billing management, software development and provision, as well as digitization and archiving services for health insurance companies. Founded in Leipzig in 1990, DAVASO is now one of the largest employers in the Leipzig region with over 1,300 dedicated and competent employees. Since 2021, we have been part of the IQVIA group of companies.

Why Join?

Those who join us become part of a recognized global leader still willing to challenge the status quo to improve patient care. You will have access to the most cutting-edge technology, the largest data sets, the best analytics tools and, in our opinion, some of the finest minds in the Healthcare industry.

You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.

Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

It's an exciting time to join and reimagine what's possible in healthcare.

IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com